What We're Seeing
SaaS Subscription Management
How SaaS sprawl happens It does not happen all at once. It happens one reasonable decision at a time, with nobody keeping track of the whole. A project…
Real Fixes
Temporary IT Setups
How temporary setups happen Every business has at least one. The file server that was supposed to be replaced six months after it was installed. The network switch…
Security
Shared Accounts Security Risk
The problem with the office@ login Most businesses have at least one. A shared inbox for orders or customer inquiries. An admin account for the accounting software that…
Security
MFA Fatigue Attacks
What MFA fatigue actually is Multi-factor authentication is worth having. It stops most credential-based attacks cold. But there is a specific attack that treats your MFA setup not…
Operations
Domain Ownership Risks
The thing most businesses do not know about their own domain Your domain name is the foundation of your email, your website, and in some cases your ability…
Costs & Planning
Microsoft 365 Licensing Confusion
The licensing problem nobody warns you about When a business first moves to Microsoft 365, someone picks a plan based on a recommendation, a quick comparison chart, or…
Operations
What actually happens to accounts when someone leaves your company
When someone leaves, HR handles the exit. IT should handle the access. Most of the time, nobody does.
Security
Business email compromise is not phishing, and the difference matters
Most businesses are set up to catch fake login pages and suspicious links. Business email compromise works differently, and it is specifically designed to look like a normal…
What We're Seeing
The software your team is using that nobody approved
People use the tools that help them get work done. The problem is what happens to company data when those tools are not managed by anyone.
Costs & Planning
Why keeping old computers longer is usually the more expensive choice
Putting off hardware replacements feels like saving money. Most of the time, the cost shows up somewhere else.
IT Basics
Why your guest WiFi and your business network should not be the same thing
Giving visitors the same WiFi password as your team is a common setup that is easy to fix and worth fixing.
Real Fixes
When the internet went down and everything stopped
One ISP outage shut down a client's entire operation for most of a workday. The problem was not the outage itself. It was how much depended on a…
IT Basics
What managed IT actually means and what it should include
The phrase gets used loosely. Here is a plain-English breakdown of what managed IT is, what it should cover, and what questions to ask before committing.
Security
The 3 email security checks every small business should have
Email is still the most common entry point for security incidents. Three checks make a meaningful difference, and none of them are expensive to put in place.
Operations
When your team outgrows someone who knows computers
Most businesses rely on an informal IT person early on. Here is how to recognize when that arrangement has stopped working -- and what to do about it.
Costs & Planning
Why IT costs feel unpredictable and how to fix that
Most businesses have a rough idea of what they spend on IT, but the number is hard to pin down. Here is where the unpredictability comes from and…
Real Fixes
A backup that looked fine until it failed
A backup system that shows no errors is not necessarily one you can restore from. Here is what silent backup failure looks like and what a working setup…
What We're Seeing
More phishing attempts disguised as Microsoft sign-ins
Phishing attempts targeting Microsoft 365 accounts have gotten harder to spot. Here is how the current wave works and what actually helps defend against it.